Welcome to Dressify

FREE Delivery over R899
right to your door

Welcome to Dressify

FREE Delivery over R899
right to your door

HOW LONG IS THE SHIPPING TIME?

Free & Paid shipping is delivered via Courier.

  • Average transit times to Major City : 7 – 14 Business days
  • Average transit times to Regional Areas : 7 – 15 Business days

Shipping times are for indicative purposes, and not by any means a guarantee that parcels will arrive in that time frame.

There are circumstances that are out of control (natural disasters, holidays, weather, customs etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time.

WILL I RECEIVE A TRACKING NUMBER?

We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source for quality yet affordable products.

DO I HAVE TO PAY CUSTOMS?

No customs chargers are payable, the custom fees are paid by us, not you as the client.

I HAVE ENTERED AN INCORRECT ADDRESS!

If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at hello@dressify.co.za. If the address is wrong, we can correct this within 24 hours.

MY ITEM ARRIVED DAMAGED

We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.

If this happens to you, please contact us with:
    – Your order number.
    – A picture of the damaged product.
Once received, we’ll be happy to send out another free of charge.

I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP?

If we still haven’t managed to answer your question please feel free to contact us and we will do our best to reply within 24 hours 🙂

Our Motto

Contact Us Now

hello@dressify.co.za

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